--- title: Sleep ISR FAQ - Personal Account Settings description: Frequently asked questions regarding Sleep ISR personal account settings --- [Skip to content](https://support.aasm.org/sleep-isr-faq-personal-account-settings#main-content) English Show submenu for translations ![aasm-email-sig.png\]](https://support.aasm.org/hs-fs/hubfs/aasm-email-sig.png?height=39&name=aasm-email-sig.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://aasm.org/contact-us/) [Contact Us](https://aasm.org/contact-us/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [AASM Help Center](https://support.aasm.org/?hsLang=en) 2. [Sleep ISR](https://support.aasm.org/sleep-isr?hsLang=en) 3. [Frequently Asked Questions](https://support.aasm.org/sleep-isr?hsLang=en#frequently-asked-questions) # Sleep ISR FAQ - Personal Account Settings ## Frequently asked questions regarding Sleep ISR personal account settings **I already have an existing Sleep ISR account. Do I need to create a new one when I’m invited to a Sleep ISR Network Account?** No, retain your existing Sleep ISR account by selecting the Login rather than the Register option. --- ## I've previously used Sleep ISR when scoring for my lab. Now, I'd like to purchase a subscription just for myself, but it says my plan is "managed by your account administrator". How do I set up a subscription myself? Go to Manage > [Subscription](https://isr.aasm.org/ManageSubscription) page. Click the link in this sentence at the bottom: "To create a brand-new organization/account with its own plan that is separate from your current account, you can do so here". This link will allow you to create a "Starter" subscription plan. --- ## How do I change my password? To change your password, navigate to Manage > Personal Settings > Password. Enter your Current Password, New Password, and Confirm New Password, then click the **SAVE** button. --- ## How do I make changes and/or updates to my personal information? To change your personal information, navigate to Manage > Personal Settings > Scroll down> click the EDIT button. Update the required fields > click the **SAVE** button. --- ## How do I change and/or update the first and last name on my account? Name change requests MUST be submitted in writing to [isr@aasm.org](mailto:isr@aasm.org) with the following information: 1. First and Last Name as listed on your account. 2. Email address listed on your account for verification. 3. New name (first or last) to be updated. --- ## Where can I find my Continuing Education (CE) Credit Certificates? CE Credit Certificates are accessible by navigating to Scoring > CE Credits > click **PRINT CERTIFICATE** link for individual CE certificates or click **PRINT TRANSCRIPT** button for a complete list of all earned CE Certificates. --- **Where can I find the Course ID # and the date the CE was earned on my Sleep ISR CEC/CME Certificate?** The Course ID # and the date the CE was earned are located at the bottom of each certificate, highlighted and circled as shown in this example:![](https://isr.aasm.org/Images/certificate.png) --- **Where can I find the Course ID # and the date the CE was earned on my Sleep ISR CEC/CME Transcript?** The Course ID # for each earned CE is under the 'Program Number’ column. 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